Last Updated: July 12, 2025

At Shaheenjo.com, your privacy is our priority. We are committed to protecting your personal information and ensuring a secure shopping experience. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of personal information when you visit or purchase from our website:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party gateways)

  • Device information (IP address, browser type, etc.)

2. How We Use Your Information

Your data is used for:

  • Processing and delivering your orders

  • Providing customer support

  • Sending order updates and promotional offers (if you opt-in)

  • Improving website functionality and user experience

  • Preventing fraud and ensuring site security

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

  • Payment processors to complete transactions

  • Delivery partners to ship your orders

  • Legal authorities when required by law

4. Cookies & Tracking

We use cookies to:

  • Enhance your browsing experience

  • Remember your login details and cart preferences

  • Analyze traffic and improve website performance

You can disable cookies via your browser settings if you prefer.

5. Data Security

We implement strict security measures to protect your personal data. All payment information is encrypted and processed through secure third-party gateways.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Opt-out of promotional emails at any time

  • Contact us for any privacy-related questions

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have questions or concerns about your privacy, please contact us:

📧 Email: info@shaheenjo.com
📞 Phone: +962 799 455 412
📍 Address: Irbid – University Street – Arab Club Complex – Ground Floor